This policy explains how carbud collects, uses, and protects your information.
carbud collects information you provide directly, including your name, email address, phone number, vehicle details, location, and any documents or photos you upload. We may also collect account and device information such as login activity, device identifiers, browser type, and approximate location when needed to deliver services and improve the app. If you contact support, we may keep your messages and related details so we can respond and resolve issues.
We use your information to: • Create and manage your account • Verify your identity and secure access to the app • Store and organise vehicle and document records • Send service reminders, notifications, and account updates • Process payments and subscriptions • Improve features, support, and performance • Meet legal, regulatory, or security obligations
We do not sell your personal data. We may share limited information with trusted service providers that help us operate carbud, including Supabase for authentication and data storage, Paystack for payment processing, and notification providers for sending messages and alerts. These providers are only allowed to use your data to perform services for carbud and must handle it securely.
Uploaded documents are stored securely in cloud storage and are accessible only through your account unless you choose to share them. We use reasonable administrative, technical, and organisational safeguards to help protect your information, but no online service can guarantee absolute security.
We keep your information for as long as necessary to provide the service, comply with legal obligations, resolve disputes, and enforce agreements. If you request deletion of your account, we will delete or anonymise your personal data where required and technically feasible, subject to legal or operational retention needs.
You may request access to, correction of, or deletion of your personal data by contacting us. You can also manage notification permissions through your device settings and unsubscribe from certain communications where applicable. If you are located in a jurisdiction with additional privacy rights, you may have further rights under local law.
carbud is not intended for children under 18 years old, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal data, contact us and we will take appropriate steps to remove it.
If you have questions about this Privacy Policy or how we handle your data, contact us at: Email: legal@carbud.xyz Support: support@carbud.xyz Carbud is operated by Carbud Limited. Lagos, Nigeria. Last updated: June 2026