Delete Your carbud Account
This page explains how carbud users can request account deletion and what happens to their data.
How to request deletion
- Open carbud and sign in to your account.
- Go to Profile, then open Help and Support.
- Send a deletion request to support@carbud.xyz using the account email you want deleted.
- Use the subject: Delete my carbud account.
If you cannot access the app, you can request deletion directly by email: support@carbud.xyz
What data is deleted
- Account profile details (name, email, phone)
- Vehicle profile information
- Uploaded car documents and files
- In-app chats and activity history linked to your account
What may be retained
- Payment and transaction records required for accounting and legal compliance
- Security and fraud-prevention logs
Deletion requests are processed within 30 days. Retained compliance records are kept only for the legally required period and then removed.
Related policy: Privacy Policy
Last updated: June 2026